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Shared credits on Team plans

On a Team plan, every member's sends use the team's monthly email credits.

Limit each member

Admins can set a User Email Limit, the most emails each member can send in a month:

  1. Open Team Invites & Settings.
  2. Click the number next to User Email Limit.
  3. Enter the new limit.

A member has run out of credits

If a member sees a message that they've used up their credits, they've hit the User Email Limit. Raise it as above, and the new limit applies straight away for the rest of the month.

To remove the cap, set the User Email Limit to your plan's full monthly credits. If the whole team is out of credits, wait for your renewal date or upgrade your plan.