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Manage your subscription: subscribe, upgrade, switch

See your current plan

Open the Flashissue menu in the top-right corner of the Editor tab and choose Account. The Account Settings page opens, and your current plan is shown under Subscription Plan.

Subscribe to a paid plan

  1. In the Flashissue menu, choose Pricing Plans, or click Upgrade.
  2. Choose a plan that fits the number of contacts and emails you send.
  3. Follow the payment steps.

Upgrade, downgrade or switch plans

Choose a new plan the same way. Flashissue switches you right away and charges the card on file.

  • You only pay the difference. What's left of your current payment is applied to the new plan as account credit, automatically.
  • Monthly plans: the unused part of the month becomes credit toward the new plan.
  • Annual and flat-rate plans: what you've already paid becomes credit toward the new plan.
  • Your next invoice shows the credit.

The Upgrade button doesn't go away

The Upgrade button stays visible on paid accounts. It's a shortcut to the plans so you can switch at any time. To confirm your upgrade worked, check Account (or your team settings page on a Team plan).

Cancel

On the Account Settings page, click Cancel Subscription. (On a Team plan, billing is managed by your team owner, so members don't see this link.) Cancellation takes effect immediately: your account moves to the free plan and you lose premium features. We don't offer full or partial refunds when you cancel.

Billing questions: support@flashissue.com.